For Adults

IndyPL and Coronavirus (COVID-19)


05/13/2020

Update May 13, 2020

Dear Library Patrons,

We hope that you and your families are safe and healthy. We understand you are eager for library services to return and are curious about our plan for reopening services and buildings.

Library leadership is in close contact with Marion County Health & Hospital Corp. and we are prepared to share the following details regarding the first phase of our reopening: Curbside Pickup.

On Monday, May 18, we will open the following 5 locations for limited curbside pickup service: Central Library, East 38th Street, Glendale, Pike, and Southport. Curbside pickup will be available at these branches Sunday through Friday from 10 am - 6 pm.

  • Patrons will be able to request materials (holds) online or over the phone, and pick up items at these 5 locations in a similar way one would get carryout food from a restaurant.
  • If you have a hold that you were unable to pick up before we closed on March 14, you can call one of the five curbside branches to have it re-routed for pick up at that location.

  • For future hold requests, you can adjust your preferred hold pickup location within My Account on our website.
  • Return of physical materials will only be via book drops, which will be opened at all locations except Lawrence and Wayne, which are currently undergoing renovation, and the InfoZone which is closed until The Children's Museum reopens. All returned items will be quarantined in accordance with CDC guidelines before re-circulation. We ask that materials that were checked out before our closure be returned by June 8.

  • All new physical item checkouts - books, movies, and music - will have a 21-day checkout time.

  • All fines and late fees will continue to be waived until further notice.


    Read the Curbside Pickup details, step-by-step process, and FAQ.

    The Library Board of Directors and Executive Committee do not come to these decisions lightly - the safety of our staff, patrons, and volunteers is our top priority. For these reasons we will be constantly evaluating our processes, protective equipment, cleaning materials, and guidance from local health officials.

    We will share the details and dates for further expanding services when we feel confident in our ability to offer patrons a safe environment.

    In the meantime, please also continue to:

    We thank you for your patience and resilience during this time - we are eager to continue to serve this amazing community safely and effectively.

    Jackie Nytes
    CEO, The Indianapolis Public Library

    You can contact us if you have questions.

    • Use the form on our Contact Us webpage: indypl.org/contact
    • Leave a voicemail and get a call back: 317-275-4184
    • Text a Librarian: 317-333-6877
    • Library cards can be obtained or renewed online




    The Indiana State Department of Health (ISDH) is making updates to their website as new information becomes available. You can sign up to receive updates by email.

    If you experience symptoms such as fever, cough, and shortness of breath and have a recent history of travel to China or contact with someone suspected of having COVID-19 please contact the ISDH Epidemiology Resource Center at:

    Visit Indianapolis Mayor Joe Hogsett's Office Online at COVID-19 Community Resources to find community programs and services aimed at helping those impacted by the COVID-19 pandemic.

    For more information:

    US Centers for Disease Control (CDC)
    The CDC works to protect America from health, safety and security threats, including fighting diseases and supporting communities and citizens to do the same.

    World Health Organization (WHO)
    The WHO works worldwide to promote health and safety by identifying and responding to health emergencies, especially in vulnerable communities.

    IndyPL Book Suggestions and Tips for Talking to Children
    Listening to the news or overhearing grown-ups may cause children anxiety or fear about the coronavirus. Several trusted medical organizations and child development experts are providing accurate and continually updated information about the coronavirus so that families can stay as informed and healthy as possible. Several have produced books designed especially for children that you can view or download free. These titles can be comfortable conversation starters to talk to young children about viruses, illness, and good habits for wellness.

    IndyPL Topic Guide Coronavirus
    Looking for science-based, non-clickbait information on the coronavirus? Wash your hands, don't panic, and check out the resources on this list to stay informed. IndyPL_CarriG