IndyPL Adjusting Services to Combat COVID-19

12/11/2020
IndyPL Adjusting Services to Combat COVID-19
IndyPL Adjusting Services to Combat COVID-19

The Indianapolis Public Library is adjusting services to keep patrons and employees safe during the Covid-19 pandemic.

Starting December 21, the Library will limit in-person services to curbside pick-up of reading materials, audiobooks, and DVDs. Limited walk-in use of computers, printers, and faxing will remain available on a first-come, first-serve basis with one-hour time limits. This change will support Gov. Eric Holcomb’s new restrictions on social gatherings that were announced Wednesday, December 9th. While there will be no browsing of materials inside libraries, IndyPL staff will be available on the phone for research and reference help, and the Library's website will be available 24/7 for virtual programs, research, and browsing of materials.

“We want to play our part in stopping the spread of this virus while remaining mindful of the fact that many people in our communities rely on The Library for an essential need: access to our materials and to the Internet,” said Jackie Nytes, the Library's chief executive officer. “As we look for ways to serve during these unprecedented times, we want to make sure we continue to provide books, movies, computers, Wi-Fi, and other resources as safely as possible.”

The Library is leaving this adjustment in effect until further notice.

Curbside pickup

As of December 21, curbside pickup will available at all IndyPL locations during all open hours. Patrons can access The Library’s catalog to place a hold online (an active library card is required to place a hold and check out materials), or call their nearest branch for assistance with placing a hold on an item. Patrons will be notified when their hold is in and then can easily schedule a pickup time online or over the phone. Book drops will remain open at all Library locations for returning materials.

Computer access

As of December 21, computers will be available on a walk-in, first-come, first-serve basis. There will be a one-hour time limit for computer activity. Printing, photocopying, faxing, and scanner use can be done during this time slot. Additionally, Wi-Fi is accessible in many Library parking lots.

Visit here for branch hours and details about closures or service adjustments.